Kategori: AI News

A Guide to Insurance Chatbots Customer Service Suites by Freshworks Providing answers to policyholders is a leading insurance chatbot use case. Bots can be fed with the information on companies’ insurance policies as common issues and integrate the same with an insurance knowledge base. Around provides customers with highly personalized recommendations and also allows customers…

What is ChatGPT? The world’s most popular AI chatbot explained The customer service and support industries will benefit the most from generative AI, due to its ability to automate responses and personalize interactions at scale. Generative AI will revolutionize customer service, enhancing personalization, efficiency, and satisfaction. As technology advances, the combination of conversational and generative…